Terms of Service — Navae.in

Effective Date: June 5, 2026

Welcome to Navae.in. By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”).

Navae.in is an online boutique offering premium Indo-ethnic women’s wear including designer salwar kurtas, long gowns, frocks, festive wear, occasion wear, and other original fashion creations.

1. Use of Website

By using this website, you confirm that:

You are legally capable of entering into a binding agreement.
The information provided by you is accurate and complete.
You will use this website only for lawful purposes.

You agree not to misuse the website or interfere with its normal operation.

2. Products & Orders

We make every effort to display product details, colors, fabrics, embroidery, and designs accurately. However:

Actual product colors may slightly vary due to screen settings and photography lighting.
Handcrafted and embroidered products may naturally have slight variations.
Product availability is subject to stock and production limitations.

We reserve the right to refuse or cancel any order due to pricing errors, stock issues, suspected fraud, or other unforeseen circumstances.

3. Pricing & Payments

All prices displayed are in Indian Rupees (INR).
Applicable taxes and shipping charges may be added during checkout where relevant.
Payments are securely processed through Shopify-supported payment gateways.

We reserve the right to modify prices without prior notice.

4. Shipping & Delivery

Orders are processed and shipped within the timelines mentioned on the website wherever applicable.

Delivery timelines may vary depending on location, courier operations, public holidays, weather conditions, or other external factors.

Customers are responsible for providing accurate shipping details during checkout.

5. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy available on the website.

Products returned must be unused, unwashed, and in original condition with tags intact.

Navae.in reserves the right to reject returns or exchanges that do not meet the policy conditions.

6. Intellectual Property

All content on this website including:

Designs
Product images
Branding
Logos
Text
Graphics
Videos
Creative materials

are the property of Navae.in and may not be copied, reproduced, distributed, or used without written permission.

7. Limitation of Liability

Navae.in shall not be held liable for:

Delays caused by courier or logistics partners
Temporary website interruptions
Minor variations in handcrafted products
Indirect or consequential losses arising from use of the website or products

Our maximum liability shall not exceed the amount paid for the purchased order.

8. Third-Party Services

This website may use third-party platforms and services including Shopify, payment gateways, shipping providers, and analytics tools.

We are not responsible for the practices or policies of third-party services.

9. Changes to Terms

We may update these Terms from time to time without prior notice. Continued use of the website after changes constitutes acceptance of the updated Terms.