Our Commitment

We prioritise quality and care in every order. Each product is crafted to high standards and handled with precision to ensure it reaches you in perfect condition.

Exchange Policy

We currently offer exchanges only (no returns/refunds).

You are eligible for an exchange in the following cases:

• Genuine manufacturing defects

• Incorrect item received

How to Request an Exchange

To initiate an exchange:

1. Contact us on Whatsapp or Instagram within 48 hours of delivery

2. Share clear photos/videos of the issue

3. Provide an unboxing video (mandatory) showing the package being opened and the product condition

Important Conditions:

• Product must be unused, unwashed, and in original condition

• Item must be returned within 7 business days

• Exchange will be processed within 48–72 hours after we receive the product

What Is Not Covered

The following are not eligible for exchange:

• Minor weave irregularities (these are not considered defects)

• Slight colour variations due to lighting/photography

• Natural fading or loss of colour over time

• Damage caused by improper washing or care

• Items purchased on discount or sale

Care & Maintenance

Please follow the care instructions mentioned on the garment label.

⚠️ Damage caused due to improper washing or handling will not be eligible for exchange.

Size & Fit Support

We recommend checking our size chart before placing an order.

If you're unsure about sizing, feel free to contact us on WhatsApp or Instagram for personalised assistance.

Alterations

Need alterations? We’ve got you covered.

• Contact us on WhatsApp or Instagram with your requirements

• We will share the courier address

• Once we receive your unused garment, we will customise it as requested

Note: Courier charges for sending the product are to be borne by the customer.

Order Cancellations

Orders cannot be cancelled once they are placed.